While most items are returnable, they are subject to the following guidelines:
Defective, Damaged or Misshipped Items
Proper Conditions for Return and Credit
You may return new, unused books and calendars within 14* days of receipt from UPS. Please call our Customer Service department at 800.432.7444 between 8:30 a.m. and 5:30 p.m. CST for a return authorization. No returns will be accepted without a return authorization. Refund of the purchase price and sales tax only will be issued.** Credit will be issued upon receipt and acceptance of returned item. We reserve the right to deny returns if the product is returned in poor condition. Customer is responsible for return shipping costs. A 10% restocking fee will be assessed for all returned items.
*14 days is calculated from the receipt confirmation from parcel carrier.
** Shipping costs are not refunded.
All returns should be made to our warehouse:
C/O RR Donnelley
677 Brighton Beach Road
Menasha, WI 54952