Returns Policy

We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.

While most items are returnable, they are subject to the following guidelines:

Defective, Damaged or Misshipped Items

If you receive a defective, damaged, or misshipped item, please contact customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Proper Conditions for Return and Credit

You may return new, unused books and calendars within 14* days of receipt from UPS. Please call our Customer Service department at 800.432.7444 between 8:30 a.m. and 5:30 p.m. CST for a return authorization. No returns will be accepted without a return authorization. Refund of the purchase price and sales tax only will be issued.** Credit will be issued upon receipt and acceptance of returned item. We reserve the right to deny returns if the product is returned in poor condition. Customer is responsible for return shipping costs. A 10% restocking fee will be assessed for all returned items.

*14 days is calculated from the receipt confirmation from parcel carrier.
** Shipping costs are not refunded.


All returns should be made to our warehouse:
Sourcebooks
C/O RR Donnelley
677 Brighton Beach Road
Menasha, WI 54952

Digital content including E-books and forms from sourcebooks.com is not returnable/refundable. If you're experiencing trouble using your purchase please This e-mail address is being protected from spambots. You need JavaScript enabled to view it for technical assistance.